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Customer Experience Forum

Government Partners

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Supporting Partners

Event Overview

“Customer is King” is an age-old business mantra accentuating the importance of customers (and would-be customers) in every business. Traditionally, this rule usually entails a company’s promise to provide good customer services to the customers. Over the years it has been widely evident that Customer Service is only an element of the bigger picture i.e ‘’Customer Experience’’.

Customer Experience is a driving force to turn customers into brand loyalists and ultimately drive organizational growth.

The ‘’Customer Experience Forum’’ will bring organizations together to help understand the importance of the Customer journey, from Start to the Finish. We will talk about the evolving role of technology to help Meet & Exceed Customer Expectations.  As its rightly said ‘’A satisfied customer is the best strategy of all. The events aims to highlight & bring forth the importance of this strategy.

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Speakers

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Attendees

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Problem Solving Topics Discussed

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Leading Entities

Profile of Attendees

Heads / Directors / General Managers of:

  • Customer Experience
  • Digital Transformation
  • Customer Engagement
  • Contact Center
  • Customer Feedback
  • Service Delivery
  • Customer Operations
  • Omni Channel

Meet our speakers

speakers

VIP Speakers

Eng. Fahad A. Alhamed
    Dr. Lt. Col. Hamad Khalifa Al Nuaimi

      Who's Speaking

      Ms. Laila Al Hadhrami
        Mr. Abhay Kumar
          Mr. Lalit Ratnala
            Mr. Sadeq Abdulrasool
              Mr. Nikhil B Krishnan.
                Mr. Ahmad Samir
                  Mr. Ahmad Chamseddine
                    Mr. Shriram Srinivasan
                      Mr. Rami Zahran
                        Ms. Sheeba Hasnain
                          Ms. Latifa Alshehhi
                            Dr. Duaa Abaoud
                              Dr. Taghreed Justinia
                                Mr. Mohamed Ali Alshaya
                                  Mr. Mubarik Hussain
                                    Mr. Ramakrishnan Natarajan
                                      Mr. Sebastian T Samuel
                                        Mr. Sreedhar Suragouni
                                          Mr Amin Aljaber
                                            Dr. Hussain Al Wasly
                                              Mr. Umesh Moolchandani
                                                Mr. Meshal Alotaibi

                                                  Sponsors & Partners

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                                                  Virtual Boardroom Agenda

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