Mr. Charles Bennett

Mr. Charles Bennett

  • President & CEO, CXSA Middle East

● Certified Customer Experience Practitioner and Master
● Lean Six Sigma Master Black
● Project and Programme Management – Prince 2, PMP. APM & MSP to Foundation & Practitioner level
● Forex and Futures-trained Trading Practitioner
● Warwick University – Maths, Operational Research, Statistics & Economics

Key Skills:
● Customer-centric business change & strategy
● Customer experience management
● Training & coaching
● Customer innovation
● Programme & project management
● Stakeholder management

A highly experienced Customer Experience Director with extensive experience in developing and leading change programmes spanning customer experience, strategy, project and programme management, training, coaching, business process management and business development.

● Created >500 million USD change benefit
● Trained 1,000+ companies in 40 countries in next practice CX & Enterprise Business Process Management

All Sessions by Mr. Charles Bennett